Questionsand straight answers.
What teams ask before they move their offers, reports and money into DarkCore CRM.
Questions
Who is DarkCore CRM for?
Affiliate and media-buying teams: buyers, team leads, affiliate managers, finance and HR work in the same CRM, each with their own access.
Which trackers and ad networks does it connect?
Trackers Keitaro and DarkCore PWA, ad accounts on Meta and TikTok. Advertiser postbacks come in directly.
Can a buyer see other buyers' numbers?
Only if their role allows it. Each part of the CRM is set to own, team or all, and a single person can get an exception.
What happens when a cap fills up?
The offer shows Cap almost full before it happens. The CRM checks caps every 15 minutes, and once a cap is reached the GEO's buyers get a task.
Do rules change campaigns on their own?
Only when you let them. A rule can act right away, only notify, or wait for someone to review the action. Every run is logged.
Which languages does the interface speak?
English, Ukrainian and Russian.
Offers and caps
What can a cap count?
Installs, registrations, FTD, any other event the offer tracks, or budget spent. A cap runs daily, weekly, monthly or without a period.
Does a new payout change past days?
No. A new rate is added with its start date, and every day before it keeps the rate that was in force.
What happens when a cap is reached?
The offer shows Cap almost full before it happens. The CRM checks caps every 15 minutes, and once a cap is reached the buyers of that GEO get a task.
Reports
Where do the numbers come from?
Clicks, installs and deposits from your tracker (Keitaro or DarkCore PWA), spend from Meta and TikTok ad accounts, and deposits the advertiser reports.
Can a partner see a report without an account?
Yes. Share a saved report as a link: it opens read-only, with no login.
Can a buyer see the whole team's report?
Only if their role allows it. Access is set to own, team or all for each part of the CRM.
Meta and TikTok accounts
Which ad networks are supported?
Meta and TikTok ad accounts.
How does the team learn about a banned account?
The CRM opens a task for the account's people as soon as it sees the account disabled, and the task can reach them in Telegram.
What if spend cannot be matched to a campaign?
It waits in Spend control, by network, until someone binds it or sets an override.
Auto-rules
Can a rule change a campaign without asking?
Only if you let it. Each rule can act right away, only notify, or wait for review of every action.
Do rules do the same on Meta and TikTok?
Pause, activate, notify and review work on both. Setting a budget and duplicating are Meta actions.
Can I test a rule before it runs?
Yes. Backtest it on past days or run it dry to preview the matches without acting.
Which metrics can a condition use?
Cabinet metrics such as spend, CPI, CPM and CTR, tracker metrics such as revenue, profit, ROI and EPC, cap left, events, and your own metrics. Tracker metrics work on campaigns.
Tasks and auto-tasks
Can we turn off some auto-tasks?
Yes. Each event has its own template, and a template can be switched off or changed: who gets the task, its checklist, deadline and reminders.
Can we still create tasks by hand?
Yes, with attachments, for anyone on the team.
Do tasks reach people outside the CRM?
Notifications go to the CRM, to web push and to Telegram once a person links their account.
Team and roles
Can a buyer see other buyers' profit?
Only if their role allows team or all. By default a new user can see nothing until a role gives it.
Can one person get an exception?
Yes. Override the role for that user, allow or deny, without touching anyone else.
Who changed what?
Administrators have an audit log of changes in the CRM.
HR
Is HR part of every CRM?
HR is a module that is turned on for the teams that need it.
Does the CRM decide on probation from buying numbers?
No. The CRM reminds when a review is due and records the decision, but the decision is made by a person.
What is an unlinked account?
A CRM login that belongs to no employee record. They are listed so access does not outlive the person.
Finance
Is finance part of every CRM?
Finance is a pack that is turned on for the teams that need it, as are HR and other modules.
Where does spend in the P&L come from?
From the same synced Meta and TikTok spend and agency costs the reports use, so the numbers agree.
Can we check crypto wallets?
Yes. A wallet's USD entries are checked against its USDT balance on the chain.
See it on your own numbers.
Write to us in Telegram. We will show the CRM on the way your team buys traffic.